Terms of Service

1. Who we are

Jaber (“Jaber”, “we”, “us”) is provided by [Legal entity name — to be confirmed], registered at [Registered address — to be confirmed], [Company or registration number — to be confirmed]. You can reach us at support@jabre.in.

2. This agreement

These terms are an agreement between Jaber and the centre, or the individual teacher, that creates a Jaber workspace (“you”, “the centre”). The person who creates the workspace confirms that they may agree on the centre's behalf. You accept these terms by ticking the box when you create your workspace; we record the version you accepted and when.

Students, parents and teachers use Jaber through a centre. The centre is responsible for how its people use Jaber and for making sure they follow the acceptable-use rules below.

3. Your workspace and accounts

• The person who creates the workspace becomes its owner. The owner can add administrators, teachers, students and parents.
• Keep sign-in details private. You are responsible for what happens under accounts in your workspace.
• Tell us at support@jabre.in straight away if you think an account has been misused.
• To invoice you correctly we ask for your billing details and, after your first sign-in, one document that confirms them. Please keep them accurate.

4. Free trial

• A new workspace starts on a free trial the day you confirm your email address. The length of the trial is shown when you sign up.
• During an unpaid trial, live-class hours and storage share one trial allowance, shown in the app. The number of students, teachers and batches is the plan's.
• Nothing is charged during the trial. If the trial ends without a plan being paid for, the workspace becomes read-only (see section 6).

5. Plans, billing and renewal

• Every plan is bought for a year at a time and paid in advance. Prices are on our pricing page and in the app.
• Taxes. Prices exclude taxes. Where tax applies, such as GST in India, it is added to the invoice.
• Renewal is your choice. A plan renews at the end of its year only while automatic renewal is on. Turning it off withdraws your consent: when the year ends nothing is invoiced or collected, and the plan ends. We still send reminders before the renewal date either way.
• Renewal price. A plan renews at the price on our price list on the renewal date, with any discount you have been given. If that price changes, we tell the owner when the change is made and again in the reminders before renewal, so there is time to turn automatic renewal off.
• Changing plans. An upgrade applies at once and you pay the difference for the rest of the year. A downgrade applies at the end of the paid year; nothing is charged or refunded for it.
• Payment. You can pay in the app, through a secure payment link we email you, or by bank transfer against the invoice. Payments are handled by our payment processor; we do not store card numbers or banking credentials.
• No refunds. Payments are not refunded, in whole or in part, including when a plan is cancelled or downgraded part-way through a year. If the same invoice is paid twice, the second payment is refunded.

6. Unpaid invoices, read-only and suspension

• If an invoice is not paid by its due date, we send reminders. If it is still unpaid 15 days after the due date, the workspace is suspended.
• When a plan or trial has ended, or a workspace is suspended, the workspace becomes read-only: people can still sign in and see their records, but nothing new can be added or changed. Students are not shown the billing reason.
• Paying the outstanding invoice, or starting a plan, lifts read-only straight away.
• We may also suspend a workspace that breaks the acceptable-use rules (section 9).

7. Your data

• You own your data. Everything your centre puts into Jaber — students', parents' and teachers' records, classes, recordings, notes and files — belongs to the centre. Jaber processes it on your behalf, only to run Jaber for you, and as described in our Privacy policy.
• You are responsible for having the right to put that data into Jaber, including any consent the law requires, and for its accuracy.
• We do not sell your data and we do not use it for advertising.
• Retention. You can delete records and recordings yourself, and you can ask us to delete class material older than a period you choose. Two years after your last paid period we delete your recordings, lecture notes, class chat and class files, after emailing the owner ten days before; renewing before then keeps them.
• Jaber staff open your workspace only to help with a problem, for a limited time, and that access is recorded and shown to you.

8. Students under 18

Many students are children. Before adding a child to Jaber, the centre must have the consent of the child's parent or guardian, including to live classes and to any recording of them. The centre must be able to show that consent if asked, and must act on a parent's request to see, correct or delete their child's information.

9. Acceptable use

You and the people in your workspace must not:

• record, download or share a class, a recording or anyone's image or voice without the consent the law requires;
• copy, extract or redistribute 3D models, recordings or other material from Jaber's library or from another centre;
• upload anything unlawful, harmful to children, infringing someone else's rights, or containing malware;
• harass, threaten or abuse anyone in a class, chat or message;
• try to reach another centre's data, get around limits or security, or overload Jaber;
• resell Jaber, or use it to build a competing service.

If we find a breach we may remove the material, limit features, or suspend the workspace. Where we can, we tell the owner first and give a chance to put it right.

10. Live classes and recordings

• Live video and sound pass through our video provider and are not stored unless the centre records the class. Whether a class is recorded is the centre's decision.
• Live-class hours and storage count against your plan's limits, shown in the app.
• Connection quality depends on each participant's device and network. We are not responsible for a class lost to a participant's connection.
• AI classroom monitoring is an add-on a centre's owner can choose. At the owner's request, the centre's classes in the batches it picks may be transcribed and checked by AI against the rules that centre chose, and everyone in those classes sees “AI is monitoring”. The check uses the class recording, and the transcript it makes is deleted after the check; findings are kept while the class recording exists. Each flagged moment is judged a second time by a stronger AI model, which may set a moment that is clearly not a breach aside as cleared; the centre's reviewers can reopen it. Findings are suggestions for the centre to review, not decisions: they name no one, nothing happens automatically, the AI never confirms a finding, and what to do about a finding is the centre's responsibility. A reviewer's decision and note are kept as short guidance for later checks, written in the AI's own words — never a quote of what was said — and naming no one, with phone numbers, emails and handles masked; it is private to the centre, and when the speech was purely English, Jaber staff may share it across Jaber after reviewing it. Guidance is removed when a reviewer deletes the finding it came from or changes the decision, and all of a centre's guidance is deleted when the centre leaves Jaber. AI can miss things and can be wrong. The centre is responsible for telling its students, parents and staff that its classes may be checked, as its own policies and the law require.

11. Jastor

Jastor is Jaber's course store, where teachers can publish and sell courses. It is available only where we have switched it on. If it is available to you, its own terms of sale, the teacher's share and the course rules are shown in Jastor and apply in addition to these terms.

12. Availability and changes to Jaber

We work to keep Jaber running and secure, but we do not promise that it will always be available, fast or free of errors, and we offer no service-level guarantee. We may need to stop it for maintenance or because of problems with our providers. We improve Jaber all the time and may change, add or remove features; if a change takes away something important you pay for, we tell the owner first.

13. Liability

• Jaber is provided “as is”, to the extent the law allows.
• We are not liable for indirect or consequential losses, such as lost profits, lost students or lost business.
• Our total liability to you for any claim is limited to the amount you paid us in the 12 months before the claim arose.
• Nothing in these terms limits liability that the law does not allow to be limited.
• You are responsible for claims that arise from data or material your centre puts into Jaber, or from a breach of section 9.

14. Ending this agreement

• You can stop using Jaber at any time by turning off automatic renewal; the plan then ends at the end of its paid year. To close the workspace and erase its personal information, the owner writes to support@jabre.in.
• We may end this agreement if you seriously or repeatedly break these terms, or if an invoice stays unpaid after suspension.
• After a plan ends we keep the workspace read-only so you can come back, and delete stored class media as described in section 7. Invoices are kept as long as tax law requires.

15. Changes to these terms

We may update these terms. The date and version at the top change when we do. If a change is significant, we tell centre owners by email or in Jaber before it applies. Using Jaber after it applies means you accept the new terms; if you do not, you can turn off automatic renewal.

16. Governing law and contact

These terms are governed by [Governing law — to be confirmed]. Disputes are decided by the courts of [Jurisdiction / courts — to be confirmed]. Questions about these terms: support@jabre.in.